Ricoh SP 200 Software Installation Manual - Page 18

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Also for Ricoh SP 200: Quick Installation Manual (2 pages), Quick Installation Manual (2 pages), Quick Installation Manual (2 pages)

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4. Troubleshooting

The USB cable may not be connected properly.

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Check that the USB cable is connected properly and is undamaged.

The CD-ROM may not be inserted properly.

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Check that the CD-ROM is inserted properly. Check also that it is not damaged and the CD-

ROM drive is working properly.

Other applications are not closed.

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When installing software, quit all other applications. Installation may be disrupted if other ap-

plications are open. Also, quit any anti-virus applications that are running.

The machine is turned on before installation.

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Turn the machine off and then on, and then try "USB Quick Install" again.

The Ethernet cable may not be connected properly.

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Check that the Ethernet cable is connected properly and is undamaged.

The CD-ROM may not be inserted properly.

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Check that the CD-ROM is inserted properly. Check also that it is not damaged and the CD-

ROM drive is working properly.

The machine's IP address has not been configured, or the machine and computer are

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not on the same network.

If the machine does not appear on the network, its IP address has not been configured or it is

on a different network from the computer. In the event of such a problem, check the machine's

IP address and network configuration.

The machine is unable to automatically obtain the IP address.

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Check whether the DHCP server is working.

Network settings have not been reset.

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To change the IP address via Smart Organizing Monitor, it is necessary to reset network set-

tings. For details, see "Resetting Network Settings".