Canon imageFORMULA ScanFront 400 Instrukcja serwisowa - Strona 15

Przeglądaj online lub pobierz pdf Instrukcja serwisowa dla Skaner Canon imageFORMULA ScanFront 400. Canon imageFORMULA ScanFront 400 21 stron.

Drukuj stronę
D.

Technical Support Escalation

The TSC may, at its discretion, escalate a case to the Regional Field Support
Staff or Engineering group after all reasonable troubleshooting options have
been exhausted.
See the Canon USA Support Escalation Flow Chart in Figure 2 — Call
Escalation Procedure Flow Chart.
Figure 2 — Call Escalation Procedure Flow Chart
Resolved
Exchange Service
Requested
imageFORMULA ScanFront 400 Service Guide
imageFORMULA ScanFront 400 Service Guide
Canon
imageFORMULA ScanFront 400
End-User
Assistance Required by the
End-User
CITS
1-800-OK-CANON
(423-2366)
CITS refers the End-User to the
Authorized Servicer
Canon's
Authorized Servicer
Assistance Required by the
Authorized Servicer
CITS
1-877-277-7043
Canon USA
Engineering
Resolved
November 2016
Page 11