CAB e4 Instrukcja obsługi - Strona 13

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Troubleshooting

6.1 Error Messages

A fault is indicated by one or two of the three LEDs ﬂ ashing.

Possible cause

READY and MEDIA

Failure to detect gap between

LEDs ﬂ ashing

labels or reﬂ ective marks

simultaneously

Media roll has run out

Media jam

Media sensor error

READY and RIBBON

Ribbon roll has run out

LEDs ﬂ ashing

Ribbon jam

simultaneously

Ribbon sensor error

READY ﬂ ashes

Serial interface error

Memory overﬂ ow

6.2 Miscellaneous Faults

Vertical unprinted area (vertical white line)

Continuous, vertical white lines in the printed image indicate a dirty or defective printhead.

If the problem cannot be solved by cleaning the printhead, it must be replaced.

PC indicates: " Printer Timeout"

Check whether the printer connecting cable is connected between the PC and the printer.

Check whether the printer is switched on.

If these actions do not eliminate the fault, contact your dealer or technical customer service.

Data has been sent to the printer, but there is no printout

Check whether the correct Windows printer driver has been selected.

Perform reset.

If these actions do not eliminate the fault, contact your dealer or technical customer service.

Print quality problems

Check the heat level settings.

Adjust the print speed.

Clean the printhead and platen roller.

Ensure that the correct media and ribbon have been loaded into the printer.

Only use high quality media material.

Reset printer

After carrying out the above-mentioned actions, press CANCEL to reset the error. The printer is ready for use again.

Miscellaneous

If problems occur which are not described here, contact your dealer or technical customer service.