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Troubleshooting (cont)

Problem

try to print.

The tape does not feed

correctly, or the tape gets stuck

inside the machine.

The tape stops halfway.

I cannot print from my mobile

device.

is added to the left margin of

each label.

The ink ribbon has separated

from the ink roller.

instructions, see 2. Install Batteries or Connect the AC

Adapter section in this guide.

recommended adapter: the AD-24ESA/AD-24ESAW/

AD-24ESA-01/AD-24ESAW-01.

Do not try to cut a label while it is printing.

Press the Power Button twice quickly to feed the tape, and

also use your app to configure the machine to always cut

the last label.

Check that your machine and your mobile device are

connected via Bluetooth. See 6. Pair the Label Printer

with Your Mobile Device section in this guide.

enough to communicate.

To prevent a blank space from being added on the second

and subsequent labels, use the following cut option settings:

P-touch Design&Print

- Cut the last label: OFF

- Special Tape: OFF

iPrint&Label

- Chain Printing: ON

Power Button twice to feed the tape, and then press the

Tape Cutter Lever to cut the tape.

If the ink ribbon is broken, replace the tape cassette.

If not, leave the tape

uncut and remove the

tape cassette, then wind

the loose ink ribbon back

onto the spool.

er Board. For a description of how to do so,

see the Accessories section in this guide.

Solution

e the Cutter while printing.

not paired with another device.

Spool