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My pen won't

turn on (the LED

light isn't on)

Plastic won't stick

to the paper, or is

curling up around

the nozzle

Plastic is not

extruding from my

3Doodler Create+

02/2022

Let's double check the following:

1A. Is the end of the power

adapter connected to the

correct part of the pen?

NOTE:

If you have a spare power adapter please use it to test your 3Doodler Create+. You will need

a DC 5V2A power supply with a 3.5mm barrel. This will help determine if the problem is with

your 3D pen or with the included power adapter.

Stop extruding and start again using the following

instructions:

When the plastic resumes extruding, push the nozzle firmly

down into the paper, allowing the plastic to stick to the paper.

Drag the plastic along the paper or surface in a continuous

unbroken line as if you were writing with a pencil.

Keep your movement slow and steady. The plastic should hold

to the paper and not curl up around the nozzle.

3A.

The plastic is not engaging properly with the drive gear:

With the pen in drive, gently push on the filament strand until you

feel it being pulled through the drive gear on its own.

If the above does not work, reverse the plastic from the pen.

Section

4) Snip the ends, put the pen in drive, reinsert the filament,

and try again. If the plastic is too short to be reversed from the

back of the pen, move to 3B.

3B.

The plastic is too short to be removed from the pen:

Mini

Spanner

While the pen is on and the nozzle is hot,

unscrew the nozzle using the mini spanner.

1B. Is the power adapter

plugged into a working

power outlet?

BLUE

GREEN

Light

Double click either speed button to

set the pen into reverse. Insert the

unblocking tool through the front end

of the pen and gently push any excess

plastic out through the back of the pen.

SECTION 3: TROUBLESHOOTING

1C. Make sure the control

switch on your 3Doodler

Create+ is not in the OFF

position.

(See

Unblocking Tool