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Plastic is leaking

from around the

nozzle

Plastic won't stop

extruding

I reversed the

plastic but can't

get it out

02/2022

3C.

The plastic may be wrapped around the drive gear.

Mini

Screwdriver

Remove the maintenance cover using a

mini screwdriver.

The nozzle may loosen with continued usage (or in transit).

While the pen is hot

(BLUE

turn the nozzle clockwise to tighten it using the mini spanner.

Stop tightening once you first feel resistance so as to avoid over-

tightening the nozzle and breaking it.

5A. Click either speed button once.

5B. If the pen keeps extruding, disconnect it from the power

supply and then plug it in and try again.

It is possible that the plastic is either too short to reverse all the way

out of your pen, or that the plastic has moved past the pen's drive

gear system.

You can check for these issues by looking through the maintenance

cover.

Plastic reversed, but is too short to take out

and is no longer in contact with the drive gear.

Plastic is beyond drive gear.

For both of these issues, you can try the

following options:

7A. While the pen is ON and extruding, insert a

new strand of plastic or use the unblocking

tool to push the remaining plastic through

the nozzle tip.

Maintenance

Cover

Use a mini screwdriver or unblocking

tool to lift and clear the plastic strand

from the drive gear through the open area

beneath the maintenance cover or from

the plastic loading port.

GREEN

LED Light is on), gently

7B. While using the reverse

SECTION 3: TROUBLESHOOTING

Mini

Spanner

feature, remove the

nozzle and use the

unblocking tool to push

the plastic out the back

of the pen.

(See

Section 3, Step

3B)

Unblocking Tool