Avaya IP Office 9608 Quick Manual - Page 5

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Breaking it down feature by feature...

Softkey Labels

• When you are on a call, the Softkey labels change to

provide you with features such as:

• Hold

• Transfer

• Conference

• Drop

• Answer Hold

Softkeys

• The label just above the gray rectangular Softkey tells

you what feature each Softkey provides. To use the

feature, press the Softkey below the label on the display.

• When you select a feature to use, the Softkeys may

change again to give you additional features.

Example: When you press the 'HOLD' Softkey, you then

see a 'RESUME' Softkey available to return to the held

call.