Avaya IP Office 9608 Quick Manual - Page 7

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Breaking it down feature by feature...

Drop button

Drops the last person added to a

•

Conference call.

•Disconnects you from a call and returns dial

tone, enabling you to place another

call, without having to press the switchhook,

or disconnect via headset.

Transferring a call

• When you are on a call, you will see a Softkey for

'TRANSFER'. Press the gray rectangular Softkey below

the word 'TRANSFER' on your display.

• Dial the extension number you want to transfer to.

• To complete your transfer, press the gray rectangular

Softkey beneath the word 'COMPLETE' on your display.

Discontinuing the Transfer/Conference process

• If you are in the middle of transferring or conferencing

a call, and the person you are transferring/conferencing

to is not available, and you wish to return to the caller,

press the Softkey below the word 'DROP'.

• This will drop the extension that you were attempting

to transfer/conference to.

• Press the Call Appearance button that the original

caller is on.